Hinodeya

It was the best stay during this trip to Ito. The first impression starts from pick up service from the Izukyu-Kogen station, they literally waited for me at least 40 mins prior to my planned arrival, as I caught the train earlier than expected, but they were ready to pick me up despite of the uninformed change. The staff are really friendly and they are able to communicate in English. Luggage storage were available, my luggage was directly being sent to my room after depositing with them before check-in. The room was so cozy that I regretted I only booked for one night. I would say the actual room looks much better than the photos on Booking.com. Even though toilet and bathroom are shared, they were very clean and all necessary amenities are available. The shared bathroom is the next point that caught me, the reservation system is brilliant and easy to use. You will occupy the entire bathroom during your booking slots and free hot bath is inside the bathroom. Free yukata was available too, you are allowed wear it out of the hotel if you want to. They also send me to the station after check-out and it was quite late after my half day trip to somewhere else after depositing my luggage with them (which is around 7.30pm, the sky totally turns dark and it was freezing out there). MaxValue (or also known as Aeon in my country) is just nearby and start operating at 7am, and bus stations located nearby, the location is quite accessible. I do not have enough time to explore their lobby facilities (some games, massage chair, free drinks). Will definitely recommend staying at this ryokan for more than 1 night.

Typical Ryokan, the owners are very friendly and welcoming. Nothing is too much bother. Perfect to experience a real Japanese Roykan. Their shared bathroom/onsen is good, you book it in 15 mins slots, so you have the place to yourself. Try the breakfast at least once so that you get the experience. For those who worry if the futon beds are too hard, it is not, it is firm but doable, the pillows have 2 sides, one soft and one japonese with small beads. With soft pillow it is fine. Very nice family who speaks English.

I had such a lovely stay! Some of the staff were Taiwanese so communication was no problem in English and Chinese. Very friendly! Also the owner (I think) was accommodating and let me use the Onsen outside of the reservation times because there were not many guests at the time. The onsen was very relaxing and the online booking system for it was easy and convenient. My tatami room was very cute and cozy and they made my stay very comfortable with providing hot water thermal pot refills and answering any questions I had. The breakfast was delicious and held in the dining hall with other guests at 8am. The owner was kind enough to even play a projection video in English when I arrived to eat since he knew I was an English speaker. I felt very included! Everything was clean and tidy. Well kept and organized. They have a great system going here. The cherry on top was they had a PS5 which I enjoyed playing!! There’s some restaurants down the road and a super market too so very convenient. A close walk to the coastline where you can go hiking with a gorgeous view! At my checkout, the owner so kindly offered to drop me off at the station too. Very kind! I had a wonderful stay!

The staff are very responsive and good service! The owner had an emergency when I arrived and couldn't pick me up but it was no biggie as it was a 10 min walk from the train station. He sent me to Mount Omuro the next day without charge. There was also a hiccup that I couldn't take a bath during my booked time slot but he took me to a nearby bath house instead. It was a good experience! I enjoyed dinner and breakfast - it was a feast!

The room was so big for the price my two friends and I paid and the facilities were great. We could reserve a specific bath time and there’s a cozy lobby area. But above all, the owner was so kind. He recommended going to Mt. Omuro which we didn’t even know about and he offered to drive us there. When we were coming back down from the mountain that had an amazing view of fuji by the way, we realized we couldn’t make the bus we were planning on taking, so he also kindly picked us up and drove us back to the train station. This is the best hospitality I have ever received anywhere and I will definitely be coming back again!